Legal
Cookie Policy
Effective date: 4 August 2026
2. How We Use Cookies
We use cookies for the following purposes:
- To keep you securely signed in to your Akweno account.
- To remember your preferences and settings within the application.
- To understand how visitors use our website so we can improve it.
- To measure the effectiveness of our marketing content.
- To protect the security and integrity of our platform.
- To process payments securely through our payment provider.
We do not use cookies to build profiles for advertising networks, to track you across unrelated third-party websites, or to sell your data.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Akweno platform to function and cannot be disabled. They do not store any personally identifiable information beyond what is required to keep you authenticated and your session secure.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| sb-*-auth-token | Supabase | Session | Stores your authentication session token so you remain signed in. |
| sb-*-auth-token.0/1 | Supabase | Session | Chunked auth token storage for larger session payloads. |
| akweno_cookie_consent | Akweno | 1 year | Records your cookie preferences so we do not ask you again on each visit. |
Analytics Cookies
We use analytics tools to understand how visitors interact with our website. This helps us identify usability issues, understand which content is most useful, and improve the overall experience. These cookies are only set with your consent.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| _ga | Google Analytics | 2 years | Distinguishes unique users by assigning a randomly generated identifier. |
| _ga_* | Google Analytics | 2 years | Persists session state for Google Analytics 4. |
| _gid | Google Analytics | 24 hours | Distinguishes unique users for daily session counting. |
| _gat | Google Analytics | 1 minute | Used to throttle request rate to Google Analytics. |
| _ps_* | Zoho PageSense | Up to 1 year | Tracks visitor behaviour for heatmaps, session recordings, and A/B testing. |
| GTM-* | Google Tag Manager | Session | Container for managing and firing analytics tags. |
Payment Cookies
When you proceed to a Stripe-powered checkout, Stripe may set cookies on their payment pages for fraud prevention and security purposes. These are governed by Stripe's Privacy Policy.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| __stripe_mid | Stripe | 1 year | Fraud prevention and secure payment processing. |
| __stripe_sid | Stripe | 30 minutes | Maintains checkout session continuity. |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies and they are subject to their respective providers' privacy policies.
Our current third-party cookie providers are:
- Google Analytics — website analytics. Privacy Policy: policies.google.com/privacy
- Google Tag Manager — tag management. Privacy Policy: policies.google.com/privacy
- Zoho PageSense — behaviour analytics and optimisation. Privacy Policy: zoho.com/privacy.html
- Stripe — payment processing. Privacy Policy: stripe.com/privacy
- Supabase — authentication and backend services. Privacy Policy: supabase.com/privacy
5. Your Choices
Cookie Banner
When you first visit our website, we display a cookie consent banner. You can choose to:
- Accept all cookies.
- Reject all non-essential cookies.
- Manage your preferences individually, enabling or disabling analytics and marketing cookies separately.
You can change your preferences at any time by clicking the “Cookie preferences” link in the website footer.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically find these options under “Privacy” or “Security” in your browser's preferences. You may choose to block all cookies, delete existing cookies, or be notified when a cookie is set.
Please be aware that disabling strictly necessary cookies will prevent you from signing in to your Akweno account.
Opt-Out Links
- Google Analytics: tools.google.com/dlpage/gaoptout
- Google Ads personalisation: adssettings.google.com
- Your Online Choices (EU): youronlinechoices.eu
6. GDPR and Your Rights
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) or equivalent legislation regarding cookies and the personal data they may collect.
Under GDPR:
- Strictly necessary cookies may be set without your prior consent.
- Analytics, functional, and marketing cookies require your informed, freely given, specific, and unambiguous consent before being set.
- You have the right to withdraw consent at any time without detriment.
- We will not set analytics or marketing cookies until you provide consent.
Our cookie banner is designed to meet these requirements. We obtain consent before loading analytics scripts and do not pre-tick optional categories.
For broader GDPR rights (access, rectification, erasure, portability, objection), please refer to our Privacy Policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. The “Effective date” at the top of this page indicates when it was last revised.
We encourage you to review this page periodically. Where changes are material, we may notify you through the website or by email.
8. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact: